Fast Pass
Priority lane at security, immigration and boarding. The service that saves the most time per euro spent, and the only one that works just as well in economy as in business.
From €39 per passenger and journey
Service page
Full catalogue
Twelve services, one point of contact
Book a single service for one flight, or combine them in a subscription. Either way you'll have the same person at the other end, before, during and after the trip.
12Services
380+Airports
24/7Availability
2 hAverage confirmation
The essentials
Where almost everyone starts
Three services that remove 80% of the friction of flying. Each one has its own page with the full detail.
Online Check-in
We check you in the second the airline opens, apply your seat preferences and send the boarding pass straight to your phone.
From €0.79 per flight
Service page24/7 Concierge
A human personal assistant on WhatsApp for everything else: bookings, changes, emergencies, recommendations and 3 a.m. rescues.
Included in the subscription plans
Service page
04 · Meet & Greet
Someone waiting with your name on it
A uniformed agent meets you at the agreed point — the jet bridge, the arrivals door or the departures kerb — and stays with you until you're exactly where you need to be.
Greeting at the aircraft door — particularly useful on tight connections or maze-like airports.
Formalities handled — check-in, boarding passes, excess baggage and airport fees.
Door-to-door escort — including priority security and immigration.
Terminal buggy — if the walk between gates is long or you're short on time.
Door to doorWe don't let go
1,200+Lounges in the network
05 · Airport lounges
Quiet, before you fly
Access to lounges that don't depend on your airline or your ticket class. You can be on the most basic fare and still walk in.
Hot food
A proper buffet, not a bowl of nuts. Bar included across most of the network.
Wi-Fi that works
Bandwidth for video calls, power at every seat and dedicated quiet zones.
Showers and rest
In the premium lounges at major hubs — ideal after a long-haul flight.
Children welcome
Under-2s free and family areas in the lounges marked as such.
06 · Chauffeur & transfers
The car is already waiting
Professional driver, premium fleet and live flight tracking: land two hours late and the car simply adjusts. No calls, no surprise surcharges.
Pick your vehicle
Mercedes E-Class and S-Class for executive travel, V-Class and premium SUVs for groups or families with bulky luggage.
Flight tracking included
We monitor your flight number. Delay, early arrival or terminal change: the driver knows before you do.
60 minutes of free waiting
One hour free on international arrivals and 30 minutes on domestic, counted from actual landing time.
Fixed price up front
A flat fare per journey with tolls, parking and VAT included. No meter and no surprises when you get out.
60 minFree waiting time
48 hCritical claim window
07 · Baggage
Your bags, our problem
From the porter who carries them to the belt, to the full handling of a lost bag. If something goes missing, you won't have to argue with anyone — we do that.
Terminal porter — from the kerb to the desk, and from the belt to the car.
Delivery to your door — we ship your luggage to the hotel or your home so you leave hands-free.
PIR report and claim — filed at the right airport and within the deadline, which is where most people fail.
Tracked until recovered — we chase the airline and report back to you, so you never have to call.
And also
Five services that make the difference
08 · Private terminal
Executive aviation and VIP terminals
Arrive 15 minutes before departure, park next to the building and clear a dedicated security check. No queues, no crowds, no announcements. Available at the main Spanish and European airports, both for private aviation and for commercial flights at airports offering a VIP terminal.
Private lounge and bespoke catering
Vehicle transfer to the aircraft steps
Complete discretion for public-facing travellers
09 · Flight compensation
Up to €600 you probably never claimed
Regulation (EC) 261/2004 entitles you to compensation for delays over three hours, cancellations with less than 14 days' notice and denied boarding. Most passengers never claim because the process is tedious. We prepare the file, submit it and follow it through to payment.
€250, €400 or €600 depending on flight distance
Claimable up to 5 years later in Spain
No win, no fee
10 · Connectivity
Global E-SIM and virtual number
Activate your data before you leave home and it works the moment you land, in more than 120 destinations. No swapping physical SIMs, no hunting for a shop at the airport and no roaming bill waiting for you. Optionally we add a local number for calls and verification SMS.
QR activation in under two minutes
Plans by day or by data, no lock-in
Compatible with most phones from 2019 onwards
11 · Experiences
Tickets, tables and hard-to-get access
Skip-the-line museum entry, restaurants with six-week waiting lists, sold-out events, private guides and experiences that don't appear on any platform. Your concierge books in your name and drops it into your calendar with the instructions.
Priority access at major European museums
A network of contacts in hospitality
Cancellations handled by us if plans change
12 · Special assistance
Families, older travellers and reduced mobility
Travelling with a baby, an elderly relative or reduced mobility shouldn't be an obstacle course. We arrange assistance with the airline and the airport in advance, and put an agent on the ground so nobody is left waiting in a corridor.
Wheelchair and buggy
Coordinated with the airport's PRM service.
Coordinated with the airport's PRM service.
Unaccompanied minors
Escorted until handover to the authorised adult.
Escorted until handover to the authorised adult.
Families with babies
Strollers, onboard bassinets and priority boarding.
Strollers, onboard bassinets and priority boarding.
How to book
One-off or subscription?
If you fly fewer than four times a year, pay-as-you-go almost always works out better. Beyond that a subscription pays for itself quickly, mostly through Fast Pass and having the concierge included.
Fast Passfrom €39
Online check-infrom €0.79
Airport loungefrom €34
Meet & Greet VIPfrom €89
Private chauffeurfrom €75
Full conciergefrom €149
Answered within 2 hours
Tell us your flight and we'll handle it
We'll tell you which services are available at that specific airport, what they cost and what we need from you. No commitment, no sign-up.