Fast Pass through security and immigration, automated online check-in, airport lounges, a private chauffeur and a personal concierge on call 24/7. One team handles all of it, across more than 380 airports.
Each service works on its own or combined with the others. You choose how much hand-holding you want; we handle the logistics, the paperwork and the surprises.
Priority lane at security, immigration and boarding. You walk past the queue at every airport we operate in, with a support agent if you want one.
See the serviceWe check you in the moment your airline opens, pick the seat you prefer and send the boarding pass to your phone. No 3 a.m. alarms.
See the serviceA real personal assistant — not a bot — who books, rebooks, negotiates and fixes things. From an impossible dinner reservation to a missed flight at 3 a.m.
See the serviceA uniformed agent waits for you with your name at the jet bridge or the kerb, handles your formalities and walks you door to door.
See the serviceAccess to over 1,200 lounges, independent of your airline and ticket class. Hot food, showers, working Wi-Fi and actual quiet before you board.
See the servicePremium fleet with a professional driver: S-Class, V-Class and high-end SUVs. Flight tracking included, so the car adjusts when you're delayed.
See the serviceA porter from the kerb to the belt, delivery to your door, and full handling of lost luggage: claim, tracking and recovery without you calling anyone.
See the serviceAccess to executive terminals and private aviation lounges: arrive 15 minutes before departure, no queues, no crowds, dedicated security screening.
See the serviceDelay, cancellation or denied boarding: we prepare and file the claim under Regulation (EC) 261/2004. Up to €600 per passenger. No win, no fee.
See the serviceData live the moment you land, in more than 120 destinations. No swapping SIMs, no roaming charges, and an optional local number for incoming calls.
See the serviceSkip-the-line museums, restaurants with waiting lists, sold-out events and private guides. We book in your name and drop it straight into your calendar.
See the serviceTerminal buggy, wheelchair assistance, unaccompanied minors and specialist support for older travellers. Arranged with the airline well in advance.
See the serviceSecurity at a large airport can eat 40 minutes at peak times. With Fast Pass you take the priority lane and you're through in under five.
Most airlines open check-in 24 or 48 hours ahead, and the good seats are gone in minutes. Our system watches for the opening and checks you in the second it does.
We monitor when your airline opens check-in and fire the request automatically, wherever you happen to be.
Save your preference once — aisle, window, exit row, front rows — and we apply it to every flight.
Sent by email and WhatsApp, ready for Apple Wallet or Google Wallet. Nothing to install.
If the airline fails or demands verification, we retry and warn you in good time. You're never left guessing.
Our concierge team works round-the-clock shifts in Spanish, English, French and Arabic. You message on WhatsApp and a real human picks it up.
Average first reply, day or night.
Spanish, English, French and Arabic — no machine translation.
If a flight collapses, we're already finding alternatives before you ask.
Documents and payments under GDPR, deleted on request.
No endless phone calls or forms. Most bookings are closed in under two hours.
Airport, date, flight number and how many of you. Thirty seconds of form.
A concierge checks real availability at that airport and sends a fixed price.
Secure card or transfer. You get the voucher and your agent's direct contact.
On the day, your agent messages you, finds you and takes over. You just walk.
We work with the same providers as the airlines and the five-star hotels, but with the lean structure of a digital company. That difference stays in your pocket.
Direct presence in the main hubs of Europe, the Middle East and the Americas, plus a partner network across 92 countries. These are some of the most requested.
If you fly often, a plan pays for itself by the second trip. If you don't, book individual services with no commitment. Both routes are perfectly valid.
For people who fly four or five times a year and want the tedious part gone.
Cancel anytime
The real sweet spot between price and service. Built for frequent business travellers.
Cancel anytime
White-glove service for executives, families and anyone who'd rather not think about it.
Cancel anytime
Every plan includes a 7-day trial. Individual services — Fast Pass from €39, check-in from €0.79, lounge from €34 — can be booked without a subscription. See the full comparison.
And if your question isn't here, message us. We actually reply, within minutes.
None — they're the same service under different commercial names depending on the airport. We call it Fast Pass. At some airports your voucher will say Fast Track, Express Lane or Priority Lane, but the access is identical.
We recommend 48 hours to guarantee availability, especially for Meet & Greet and private terminal. That said, Fast Pass and online check-in are usually confirmed the same day, and we run an urgent channel for departures within 4 hours.
Yes — and that's exactly where it shows most. Our services are independent of your airline and ticket class: you can fly on the cheapest fare and still use the priority lane and enter the lounge.
We track your flight in real time and adjust the services without you telling us: the car adapts, the agent is rescheduled and the lounge moves to the new time. If the service can no longer be delivered, you're refunded in full.
On top of that, if the delay exceeds 3 hours we file the Regulation (EC) 261/2004 compensation claim for you — up to €600 per passenger.
Yes. Free cancellation up to 24 hours before the service. Between 24 and 4 hours we retain 50%, and under 4 hours there's no refund, because the agent and the access are already blocked in your name. Subscriptions can be cancelled anytime from your account.
Under the EU GDPR. Passport and ticket data are encrypted, used only to deliver your service, and deleted after 90 days or sooner if you ask. We don't sell or share data with third parties for commercial purposes.
Yes. We offer corporate accounts with a single monthly invoice, a management panel for multiple travellers, custom travel policies and a dedicated account manager. From five employees upwards it usually works out cheaper than individual subscriptions. Get in touch and we'll put a proposal together.
Most passengers entitled to compensation never claim it. Here are the deadlines, the amounts and the real exceptions.
Read articleWe reviewed 23 lounges at MAD, BCN, AGP and PMI: food, noise, real Wi-Fi and peak hours. Including the ones we'd skip.
Read articleWhat to do before leaving the airport, what to document, and why the PIR report decides whether you get paid.
Read articleTell us where you're going and we'll tell you exactly what we can do, what it costs and how soon it's confirmed. No commitment.
